Privacy Policy
Last updated: January 31, 2026
Introduction
Innova Apps ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Gmail to Jira Google Workspace add-on ("Service").
Key Point: We do not store your email content or Jira credentials. Your data flows directly between Gmail, Jira, and our AI service without being retained on our servers.
Information We Collect
When you use Gmail to Jira, we collect:
- Account Information: Your Google account email address for authentication and subscription management
- Usage Data: Anonymous analytics about feature usage to improve the Service
- OAuth Tokens: Encrypted tokens to maintain your Jira connection (stored securely)
Information We Do NOT Collect
- Email content or attachments (processed in real-time, not stored)
- Jira passwords or personal access tokens
- Personal information beyond what's required for the Service
How We Use Your Information
- Provide and maintain the Gmail to Jira Service
- Process your subscription and payments
- Send important updates about the Service
- Improve and optimize the user experience
- Respond to your support requests
AI Processing
When you use our AI-powered features:
- Email content is sent to Google's Gemini AI for processing
- AI processing happens in real-time and content is not stored
- You can opt out of AI features and manually enter issue details
- We do not use your data to train AI models
Sharing, Transfer, and Disclosure of Google User Data
We are committed to transparency about how your Google user data may be shared. Below is a comprehensive list of all parties with whom we share, transfer, or disclose Google user data:
Service Providers (necessary for app functionality):
- Atlassian (Jira Cloud): When you create a Jira issue, email subject, sender information, and AI-generated summary are transferred to your Jira workspace. This transfer only occurs when you explicitly click "Create Issue."
- Google Gemini AI: Email content is sent to Google's Gemini AI service for summarization. This processing is transient and content is not stored by the AI service.
- Firebase (Google): Your email address is used for authentication and subscription management.
- Stripe: Your email address is shared with Stripe for payment processing when you subscribe to a paid plan.
We do NOT share, sell, rent, or disclose your Google user data to:
- Advertisers or ad networks
- Data brokers
- Information resellers
- Any other third parties for their own marketing purposes
Important: All data sharing described above is solely for the purpose of providing and improving the Gmail to Jira service functionality. We never sell your data or share it for purposes unrelated to the core service.
Third-Party Services
Our Service integrates with the following third-party services, each with their own privacy policies:
- Google: For Gmail integration and AI processing (Gemini) — Google Privacy Policy
- Atlassian: For Jira Cloud integration — Atlassian Privacy Policy
- Stripe: For payment processing — Stripe Privacy Policy
- Firebase: For authentication and hosting — Firebase Privacy Policy
We recommend reviewing these policies to understand how each service handles your data.
Data Security
- All data transmission is encrypted using HTTPS/TLS
- OAuth 2.0 for secure authentication with Jira
- No local storage of sensitive credentials
- Regular security audits and updates
Data Retention
We retain your account information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.
Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Disconnect your Jira account at any time
Children's Privacy
Our Service is not intended for users under 16 years of age. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
For questions about this Privacy Policy:
- Email: support@innovaapps.ai
- Support: support@innovaapps.ai