Quick Start Guide

Get up and running with Gmail to Jira in under 5 minutes.

Installation

Install from Google Workspace Marketplace

Visit the Google Workspace Marketplace and search for "Gmail to Jira by Innova Apps". Click "Install" to add it to your Gmail.

Grant Permissions

Review and accept the permissions required for the add-on to read your email content and create Jira issues on your behalf.

First-Time Setup

Open in Gmail

Open Gmail and select any email. Look for the Gmail to Jira icon in the right sidebar panel (you may need to click the "+" icon to expand add-ons).

Connect to Jira

Click "Connect to Jira" and authorize the add-on to access your Jira Cloud workspace. You'll be redirected to Atlassian to complete the OAuth authentication.

Select Your Site

If you have multiple Jira sites, select the one you want to use. Your selection will be remembered for future sessions.

Creating Your First Issue

Open an Email

Open any email in Gmail that you want to convert into a Jira issue. Click the Gmail to Jira icon in the sidebar.

Let AI Generate Content

Click "Generate with AI" to automatically create a summary, title, and description from your email content. Review and edit as needed.

Select Project & Issue Type

Choose the destination Jira project and issue type (e.g., Task, Bug, Story). Fill in any additional required fields.

Create Issue

Click "Create Issue" to submit. You'll see a success message with a direct link to your new Jira issue.

💡 Pro Tip: The AI feature works best when emails have clear, descriptive content. For brief emails, you may want to manually enhance the generated description before creating the issue.

Tips for Best Results

Use AI generation for initial drafts, then refine the text
Set up default project and issue type to speed up creation
Include relevant labels and components for better organization
Use the priority field to indicate urgency

Need Help?

If you run into any issues, check out our documentation or contact us at support@innovaapps.ai.